Help · Sell

Print or share a receipt

  • For: Cashiers and managers
  • Time: About 3 minutes
  • Part of: Sell
Status. Ziira prints through your browser's print window. It cannot send a receipt by email, SMS or WhatsApp yet. Save a PDF and send that file yourself.

Steps

  1. After paying, click Print receipt on the Sale complete screen.

    The Sale complete screen with the Print receipt button and the receipt shown beside it
    1. Print receipt
    2. The receipt
    Demo data

    You should see: Your browser's print window opens.

  2. Choose your printer and click Print. To keep a file instead, choose Save as PDF as the destination.

  3. To reprint later, click Sell > Sales and click the sale. Search by Receipt number or Business date.

    You should see: The sale opens with its items, payments and totals.

  4. Click Receipt, then print as in step 2.

    A sale's detail page with the Receipt, Return goods and Void sale buttons
    1. Receipt
    2. Return goods
    3. Void sale
    Demo data

If something goes wrong

Nothing prints

Check the printer is chosen in the print window and has paper. Try Save as PDF to check the receipt itself.

The footer text is wrong

Click Settings > Selling settings, change the Receipt footer and click Save. It applies to new receipts.

A receipt number starts with OFFLINE

The sale was made with no connection. The final number is given when it is sent: see Sell offline.

Still stuck? See Fix common problems.

Next steps