What it covers
- Customers and contacts, leads, sources and follow-ups.
- Credit limits and terms. Increases need approval and each change is kept.
- Quotations, sales orders and invoices; customer payments, credit notes and refunds.
- Statements and receivables ageing.
- Reminders by the channel the business chooses, respecting each person's opt-out.
Credit risk checks
Intelligence flags customers who are overdue, customers who are paying slower than before, and credit sales made to customers who are already overdue. At action level 3 it can propose lowering a credit limit to what the customer owes, for a person to approve. At level 4 an owner can allow routine reminders to go out automatically within limits they set. Ziira never moves money.
Privacy
Customer data can be found, exported and anonymised for a data-subject request, with retention periods that the business sets. See security and privacy.
Frequently asked questions
Does it send a payment link in reminders?
No. Reminders carry the customer, invoice number, amount and due date. A pay link is not offered yet.